Archive for the 'twitter' Category

Can a generic campaign work across all social network sites?

Social networks are varied and each is unique

One of the most common questions we get asked by clients is whether they can implement a social media campaign created for one social network site across other sites in exactly the same form. In an ideal world this would be the case, but unfortunately in the real world of social networks it simply won’t work.

As with any industry, each business that forms it varies – they appeal to diverse demographics, offer a different type of product and invariably form a unique brand identity and culture. Exactly the same principles apply to the world of social networking. Each site has its own ethos and way of communicating – an effectively designed campaign for one site would often be completely inappropriate for inclusion in another.

Successful campaigns need to take into account and understand who the site members are and how they behave, their motivations and desires, ultimately ensuring that they match these up with their marketing messages and whatever it is that this audience is required to do in order to get involved with the promotion.

In short, brands need to view each social network as a separate entity and ensure they fit in with the traditions of the site in question. Just as you wouldn’t give the same flavour ice-cream to every individual that came into your shop, each version of one particular campaign will need to be adjusted for every individual site on which you choose to market.

Facebook Usernames - At Last!

There’s been a big change in social networking this month, as Facebook now provides the option to do something pretty much every other social networking site in the world has been doing for a long time – give yourself a username! This will undoubtedly lead to a shift in the way that Facebook and its users operate, as it’s now a good deal simpler to link directly to your page or profile.

Those friend-hungry folks out there can now aggressively up their friend count with ease. It’s all being done with security and copyright in mind, however, as Facebook are attempting to ensure no abuse of their system and usernames are set in stone once they’ve been chosen. Pick wisely, as LadyGaGaLover2009 might not sound so cool in 6 months!

It’s now much easier to increase your businesses exposure, too, with a tidier and more memorable web address providing an easier path for Facebook users (and Google searches) to reach your content and brand. Whereas prior to this launch the address of your company’s Facebook page would’ve been a garbled mess of letters and numbers (unless you had a nice large ad-spend, in which case vanity URL’s were specially available), it’ll now be the more business-card friendly facebook.com/yourcompanynamehere. The myriad of benefits this offers are obvious, and it’s another big step towards making Facebook the unifying outlet for social networking and brand exposure. Expect to see Facebook URLs springing up on billboards, the side of busses, film trailers and magazines over the next few months.

On a somewhat similar note, Twitter now offer ‘Verified Accounts’, in essence ensuring users that the tweets they are reading are the real deal, from the horses mouth, and adding another level of confidence and security to those 140 characters.